WebEx Troubles

We’ve been hearing many reports the last couple of days of WebEx issues. One frequent issue is where the meeting host randomly loses audio (the host is talking but the others cannot hear).  The fix is to make another participant the host. Then leave the meeting and restart WebEx. Once you rejoin your meeting, you can then become host again and your audio should be fixed. This is just one of the issues. Know that we are aware of them and are working to get them resolved as quickly as possible.

You can help by reporting the issue. When you’re in WebEx, go to the Help menu and select the option “Send Problem Report”.

Oh and yes, it is always a good idea to first check your “mute/unmute” button first as that would be an easier fix… and is not a Webex issue. (I say with experience.) 😁

About Christie Boen

I have worked with Bend-La Pine since 2007. I am an Instructional Technology Coach and District Librarian.

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